Last Updated: 21/07/2025
This Agreement is made between:
18creative, a company registered in United Kingdom under company number [Number], with its registered office at 49 Southfield Close, Driffield, East Riding, YO25 5YU (“the Agency”)
and
Yourself as the Client (“the Client”).
1. Scope of Work
1.1 Detailed Description
The Agency agrees to provide the following services to the Client:
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Design and development of a website as specified in the project proposal (attached as Appendix A).
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Deliverables include: [Number of pages, design elements, functionalities, integrations, etc.].
1.2 Acceptance Criteria
The website will be considered complete when:
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It meets the functional and design specifications outlined in the project proposal.
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It passes agreed-upon testing procedures (e.g., cross-browser compatibility, responsiveness, functionality checks).
1.3 Project Timeline
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Start Date: Date agreed upon to commence work or project.
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Estimated Completion Date: Date agreed upon as the estimated completion date for the project.
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Key Milestones & Deadlines:
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Design Approval
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Development Completion
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Testing & Revisions
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Final Delivery
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Delays caused by the Client (e.g., late content submission, delayed feedback) may extend the timeline.
2. Payment Terms
2.1 Pricing & Payment Schedule
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Total Project Cost: Agreed in ‘£’ prior to commencing the work or project. (excluding VAT, if applicable and any requested changes to the agreed work during the process.).
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Payment Schedule:
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Deposit (25%): Amount due upon signing.
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Mid-Project (25%): Amount due at milestone to be agreed by Client and Agency.
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Final Payment (50%): Amount due upon completion before launch.
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2.2 Late Payments
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Late payments for recurring items may incur interest at 5% per month or the maximum allowed under UK law.
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The Agency reserves the right to pause work until payment is received.
2.3 Additional Expenses
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Stock images, third-party plugins, or custom domain/hosting fees (if not included) will be billed separately.
3. Intellectual Property Rights
3.1 Ownership
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The Client owns the final website design and content upon full payment.
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The Agency retains rights to reusable code, frameworks, and design templates unless otherwise agreed.
3.2 Usage Rights
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The Client may use the website for its intended business purposes.
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The Agency may showcase the work in its portfolio unless otherwise agreed in writing.
3.3 Restrictions
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The Client may not resell, modify, or redistribute the Agency’s proprietary code/templates without permission.
4. Client Responsibilities
4.1 Content Provision
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The Client must provide all required content (text, images, videos) by an agreed date by the Agency and Client. Delays may affect the timeline.
4.2 Feedback & Approvals
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The Client must provide feedback within 10 business days at each review stage.
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Approval at each phase constitutes acceptance of work completed.
4.3 Communication
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Primary contact: andy@18creative.co.uk.
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Meetings/updates will occur via [email/Slack/phone] as agreed.
5. Agency Responsibilities
5.1 Project Management
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The Agency will provide regular updates and adhere to the agreed timeline.
5.2 Quality Assurance
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The website will be tested for functionality, responsiveness, and compliance with modern standards.
5.3 Support & Maintenance
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Post-launch support (if included): 3 days of bug fixes (Unless an agreed SLA is in place)
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Ongoing maintenance available at an additional cost.
6. Termination
6.1 Reasons for Termination
Either party may terminate with written notice if:
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The other party breaches the contract and fails to remedy it within 14 days.
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The Client fails to make payments on time.
6.2 Consequences of Termination
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The Client must pay for work completed up to the termination date.
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No refunds for deposits or completed work.
7. Other Important Clauses
7.1 Liability
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The Agency’s liability is limited to the total project fee.
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Not liable for third-party issues (e.g., hosting downtime, plugin vulnerabilities).
7.2 Confidentiality
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Both parties agree to keep project details confidential unless required by law.
7.3 Governing Law
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This agreement is governed by the laws of England and Wales.
